Operations
Q
How to count the SMS length?

A: A standard SMS message is limited to 160 English characters or 70 Chinese characters. These characters include numbers, symbols and space.

If a message contains both English and Chinese characters or full width characters, it will be counted as one message if less than 70 characters. Messages will be divided into segments to be sent if the length is exceeded.

Q
Can all mobile phones receive MMS messages?

A: Mobile phones connected in 2G or below are not supported to receive MMS messages. MMS includes images, videos and audio that may generate extra mobile data.

Q
Why can’t my phone display the subject headers for MMS messages?

A: If the subject header is the same as the first sentence of the content, it will be automatically hidden in iPhone devices. Android phones are not limited.

Q
Can I insert a hyperlink in a message?

A: Yes. However, SMS messages are limited to characters, it is recommended to shorten the hyperlink to avoid exceeding the character limit. MMS messages are not limited.

Q
Can I add Emojis in a message?
A: Yes. You can add emoji, however some special emojis may not be able to display in some mobile phones.
Q
Why didn’t the “successfully sent” MMS not reach the recipient?

A: To solve the problem, it is recommended to the recipient to turn off WiFi and turn on mobile data.

Q
Can “1-Card-2-Number” users receive messages?

A: Using a mobile phone with “1-Card-2-Number” may affect the network connection to receive SMS and MMS messages. It depends whether its location in a remote area or the network range is covered.

Q
How to solve the issue of keep receiving the same text message?
A: It is recommended to turn off and restart the mobile phone or remove the SIM card.
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Privacy Policy



Very welcome to visit "Pico Cloud Technology" (hereinafter referred to as this website). In order to allow you to use the services and information of this website with peace of mind, we hereby explain to you the privacy protection policy of this website to protect your rights, please read the following regulations carefully:



Part One. Privacy Policy


1. Applicability of this Privacy Policy

 

The contents of this Policy applies to how this Site uses the personal information it collects as you use its services. This Policy does not apply to websites outside of this domain to which the Site may link, nor does it apply to personnel not acting on behalf of or administering the Site.



2. Collection, Processing, and Use of Personal Information

·        When you use the services provided by the Site, or participate in events and activities associated with it, we may request personal information needed for the service, activity, or event. The Site will not use your information in any other way without your written permission.

 

·        When you use the Contact Us form, respond to surveys or other interactive services, the Site will record and save your name, your e-mail address, your contact information, and the time you accessed the service.

 

·        When you browse the Site, the server will automatically record your browsing information, including your IP address, session time, browser used, visited pages, and clicked links. This information will be saved to help us improve the Site.

 

·        To provide better-targeted services, we will collect and analyze the results of the surveys we conduct on the Site. In addition to internal research use, statistics from the data collected or a text summary thereof may be made public when necessary; however, no specific user data will be made public.



3. Data Protection

·        Our website is equipped with firewalls and anti-virus related information security facilities, and we take the necessary precautionary measures against any leak of your personal information. Only the authorized staffs are allowed to access your personal information. All related staffs are required to conclude a confidentiality agreement. If there is a violation of such agreement, the person will be punished according to relevant laws.

 

·        If service is required from any of our units to carry out business, we will strictly require employees to practice their confidentiality duty, and adopt necessary inspection procedures to ensure they fully comply with duty.




4. External Links


Pages in the Site may contain links to other websites. You may click these links to enter other websites. However, this Policy is not applicable to linked websites outside of this Website’s domain. Please refer to the privacy policy of the linked website.




5. Third-Party Data Sharing Policy

 

The Site will not provide, trade, lease, or sell your personal information to other persons, organizations, private corporations, or government agencies, except when required by law or contractual obligations.

 

Exceptions to the above item include but are not limited to cases where:

·        You provide written permission to share your information.

·        Sharing is required by law.

·        Sharing is necessary to prevent danger to your life, your body, your freedom, or your property.

·        Sharing is required by government agencies or academic institutions for data analysis or academic research, and the information has been processed by the provider or collector to make the identification of specific parties impossible.

·        Sharing is necessary to determine your identity and to provide contact information or to take legal actions when you as a website visitor violate the terms of service, or are likely to jeopardize or damage the Site or result in damages to any person.

·        Sharing is beneficial to your interests.

·        When this Website entrusts outside parties with the task of collecting, processing, or using your personal information, we will supervise said parties responsibly as they complete their tasks.




6. Use of Cookies

 

To provide the best services, the Site will store and access our cookies on your computer. If you do not wish to accept cookies, you may adjust your browser’s privacy settings to reject them. However, this may cause difficulties for you to access some of the services provided by the Site.




7. Revisions to this Policy

This Policy will be revised as needed. Revisions will be posted on the website.